FAQ

Your jewellery

What is FEMORA jewellery made of?

Every piece is 316L stainless steel finished in 18K gold plating. It's hypoallergenic, tarnish-resistant and waterproof.

Can I wear it in the shower or at the gym?

Yes. Our pieces are waterproof and tarnish-resistant, made to be worn every day, including in the shower and at the gym.

Is it suitable for sensitive skin?

Our pieces are made from hypoallergenic 316L stainless steel, so they're suitable for most sensitive skin.

How do I find my ring size?

Our rings come in UK J, L, N, Q and R (US 5 to 9). Measure the inside diameter of a ring that fits you, or wrap a strip of paper around your finger, mark where it meets and measure the length in mm. If you're between sizes, choose the larger one. Still unsure? Email info@femora.co.uk and we'll help.

Delivery & returns

How much is UK delivery and how long does it take?

UK delivery is £3.50, or free on orders over £50, and takes 2 to 4 working days.

Do you deliver outside the UK?

Choose your country at checkout to see whether we deliver there. International delivery costs £23.99 and takes 3 to 17 working days. We can't currently ship to the United States.

What is your return policy?

You can return unworn items in their original packaging within 30 days of receiving them. Email info@femora.co.uk to start a return and we'll send you a return label. Full details are in our refund policy.

Jewellery care

How do I care for my jewellery?

Wipe your pieces with a soft dry cloth to keep the shine, and avoid harsh chemicals and abrasive cleaners.

Will it tarnish?

Our 18K gold plating over 316L stainless steel is tarnish-resistant and made for everyday wear. Keeping perfume, lotions and cleaning products off your pieces will help them stay bright for longer.

How should I store my pieces?

Keep each piece separately in a soft pouch or a lined box so pieces don't rub against and scratch each other.

Get in touch

Still have remaining questions that weren't answered here? Contact our team here!